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Pathways to Support

Thanks for contacting our support services. Our self-referral form is designed to help you access non-academic support for issues which are impacting on your wellbeing, mental health or student life. Our aim is to work alongside you to ensure you receive the most appropriate and timely support, advice and guidance for your particular needs.  


Please follow the link below and complete the referral form as accurately as possible. Once the form has been assessed by a practitioner you will be offered one or more of the following: 

  • A telephone call or enquiry to gather further information 
  • The offer of a one-to-one appointment. 
  • The offer of a place in a group course or workshop 
  • Referral to or exchange of information about services outside of the university 
  • Referral to or exchange of information about people or services within the university or Students Union 
  • Suggestions of online resources or other relevant advice or guidance 


You will be contacted either by telephone or via the portal within a maximum of 5 working days. Student support are available between 9am & 5pm Monday to Friday. 

Other help and support: 

For academic support please speak to your personal supervisor. You can also access academic guidance from our Study Skills Team who offer a wide range of articles, guidance, workshops and one-to-one appointments. If you are struggling with academic study in general, please take a look at this fantastic  Skills for Study | University of Hull course. Canvas  

Our student assistance programme is available 24/7 and can offer immediate support with any mental health or wellbeing needs you have - Call 0800 028 3766 see our website for more information.

On myJourney you will find a wide range of useful information on a range of topics including how to apply for an extension, money management and hardship funds, emotional wellbeing, pregnancy and a whole host of other helpful advice and guidance 

Student Space offers phone, text, email, and webchat support for students who need advice and guidance around mental health, your studies, money worries, or relationships. They also have dedicated, tailored services to support specific student groups. 

For queries related to your course or if you are unsure who can best help you, please contact the central student hub on 01482 462222, use the live chat function in MyHull portal or visit on 1st floor of student central building.  

In an emergency: 

 If you have an urgent medical or mental health need outside of these hours, please contact one of the following services:  

For a medical emergency, a mental health crisis or if you ae been a victim of crime please call the emergency services on 999. If the incident has happened on campus, please call security on 01482 465555. 

Please check that you have read the above information...*

Your Details

This is the 9 digit ID on the front of your student card, e.g. 200890876.
Current Address (the address where you are living now)*

We may contact you through myHull Portal or by telephone, so please enusure this number is correct.

Please provide your GP's address

If you have not registered with a GP, we recommend you do so as soon as possible. Please find your closest GP surgery and register.

I would describe my experience as...*

Further Questions

Thinking about your current situation, which best describes your situation: *
Over the past two weeks, I have been having thoughts about ending my life*
Over the past two weeks, I have made plans or taken actions to try and end my life*
Do you want to tell us anything else about your suicidal thoughts or plans?*

If you feel unsafe, you deserve to feel hope and help is available 24/7.

Get medical advice quickly 

Call the NHS on 111, or use their online services 


Get help now, over the phone 

Call Samaritans on 116 123 


Get help now, over text 

Text Shout to 852 58 

Mental health condition (please tick all that apply) *
To what extent are you considering leaving University because of your difficulties? *
To what extent would you say your difficulties are affecting your study (e.g. attendance, assessment)? *
To what extent would you say your difficulties are affecting your overall experience at University (e.g. managing daily life, socialising)? *
Please let us know your availability to ensure we contact you promptly.*
Please let us know your availability to ensure we contact you promptly.
  9am - 1pm 1pm - 6pm
I would prefer my appointment to take place via:*
You may select more than one type of appointment
Have you chosen a face to face appointment because of a disability or accessibility need, for example a hearing impairment?*

We will always try our best to give you your first choice of contact preference however we have limited numbers of some appointment types so you may be offered an alternative.

Information Sharing 

We will only share information with third parties with your consent. The only time we would share information without consent is where we have concerns that you or somebody else is at risk.

When sharing any information, we will only share those details which are relevant to ensure you receive the most appropriate support.

Please select all that apply...


I have read the GDPR policy and accept that the information provided will be used in accordance with GDPR regulations.

Use your mouse or finger to draw your signature above

We are always trying to improve our service, so we would appreciate your feedback. These questions are optional and your answers will have no bearing on the outcome of this form.

How would you rate your experience completing this form?


Please outline your reason for the above referral

Student Life Team

SLT Actions*

Click Here To View Our Accessibility Statement